FAQs

What's your pricing?

You can find our pricing information at https://makassan.com/.

We're currently offering deals, so don't hesitate to reach out!

What is a shared server and what does that mean?

In order to keep the cost as low as possible, for websites with low traffic, there is no need to pay an insane amount of money for a simple live chat widget for a website, and so with less requests, you can share a server with other users. Your Makassan instance runs in containers, isolated from other users.

Is my data safe in shared servers?

Absolutely! Every user runs in their own containers and nobody can view the other user's data. Containers are isolated and the data storage is separated by folders.

Is the sole tenancy worth it?

That is up to you do decide and if your website needs it. For example for this website, there is no need for a sole tenant server since the traffic isn't high enough. Data consideration is a non issue because other users on shared servers cannot access each other's data either. Papercups's software is incredibly efficient and can run multiple instances in a single virtual server.